Self-Exclusion & Time-Outs at BetMGM MI: What You Need to Know

“Our goal is to ensure players are equipped with information & resources to gamble responsibly.” We dive into the responsible gaming tools that BetMGM Michigan is providing its players
By
May 30, 2022

Our goal is to ensure that all players are equipped with information and resources to gamble responsibly.BetMGM MI offers online poker, casino games, and sports betting for players in Michigan. BetMGM Sportsbook MI in particular has gone from strength to strength from when it first launched in Michigan last year — and its popularity shows no sign of slowing down.

As such, it is important that players are given the tools they need to monitor how much they are spending on the site, and how much time they have spent wagering — as too much of both are large contributors to problem gambling behaviors.

“Our goal is to ensure that all players are equipped with information and resources to gamble responsibly,” Richard Taylor, Jr., Responsible Gambling Program Manager at BetMGM told Sports Shield.

BetMGM offers a whole host of responsible gambling tools that can be used by players to manage their gambling habits. Responsible Gambling (RG) tools include:

  • Deposit Limits: How much a player can deposit into their account on a daily, weekly, or monthly basis.
  • Wager Limits: These can be set on a daily, weekly, or monthly basis to control how much a player can wager within a set period of time.
  • Time Limits: Players can opt into a time management system that allows a daily time limit to be applied.
  • Time-Out/ Cool-Offs: Players can take enforced time away from the tables, between 72 hours and one year.

Across the board, requests for limit increases only become valid after a delay, for example, 1 day for daily limits, 7 days for weekly limits, and 30 days for monthly limits. For time limit decreases — eg. going from playing 10 hours a day to 1 hour a day — this will take effect immediately.

BetMGM actively provides information and tools to help customers gamble responsibly.“BetMGM actively provides information and tools to help customers gamble responsibly,” Taylor went on to say. “In addition to time and financial limits, we provide our customers with the ability to take an operator self-exclusion, which is known in the app as “time-out,” from gambling. This option allows players to exclude themselves from wagering for 72 hours for up to one year. Players are still able to withdraw any funds remaining in their accounts. The time-out goes into effect immediately after the customer submits the request through the BetMGM app.”

As Time-Outs/Cool-Off periods are a robust firewall to enforcing a player to take time away from the tables, let’s dig into that functionality on BetMGM MI a little more.

“To self-exclude for a longer period of time, we provide customers with a link to the Michigan Gaming Control Board’s Compulsive and Problem Gambling page, which provides information on how to enroll in the state’s self-exclusion program,” Taylor concluded.

Once a player has requested a time out, they will be blocked from playing on the site immediately. During the time out on BetMGM MI, a player will still be able to withdraw funds from their account. Players can choose any period from 72 hours to one year where they will be blocked from being able to wager or play any games on the site.

For players looking to self-exclude for a longer period of time — which is another term to describe a self-imposed gambling ban — the best way is to apply to the Michigan Gaming Control Board Disassociated Persons List. Once approved, this will become a blanket ban across all operators and platforms — blocking the player from being able to go into an in-person casino or gamble online at any of the state-regulated online gambling companies.

How to Self-Exclude at BetMGM Poker MI

  1. Go into the client and click on the 'Time Out’ app.
  2. Choose the maximum time of 1 year.
  3. Withdraw all funds from the site.
  4. Apply to the MGCB to be added to the Responsible Gambling Database and Disassociated person List.
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